Services

Concept to Completion

We believe in end-to-end solutions, working with our customers to understand their dynamic requirements at every stage of a project. We design, manufacture, install and maintain comprehensive storage systems that cover all your needs from stockroom to display.

Outstanding design and development

Working with you to capture your objectives and goals, we engineer concepts, prototype designs, and trial products, which we can then test to assess sales impact. We can integrate intelligent technologies and automation to create comprehensive facilities which truly work for your business.

Our product development team collaborates with you to elevate your current store displays and showcase your products in the best possible way, providing innovative solutions to enhance your storage capabilities and maximise your revenue potential.

Dedicated account management

Our unrivalled team of experienced account managers stand at the forefront of retail storage and display – combining a deep technical knowledge of our engineered products and support services with outstanding ability to translate a customer requirement into a bespoke, scalable solution that optimises both operational efficiency and visual appeal.

They’re committed to excellence, building long-standing and rewarding customer relationships which make us the supplier of choice to countless major household brands.

Polypal staff walking through a warehouse in high-vis jackets

Project management every step of the way

We use over 45 years of product knowledge and experience to achieve consistent results. Your highly-skilled, experienced, and dedicated project manager will be your single point of contact throughout every phase – including assessment, design, manufacturing, installation, permitting, testing, and completion.

All our project managers combine unparalleled product knowledge with technical competence and proficiency to ensure all projects are seamlessly delivered on time, on budget and with the greatest accuracy and care – irrespective of complexity and scale.

Inspections, repairs and maintenance

We ensure you maximise your return on investment. Our comprehensive racking repair and maintenance service is key to expanding the lifespan of all racking systems.

Our regular racking inspections highlight small areas of damage which we can repair on the spot – minimising disruption, reducing long term effects on productivity, and ensuring your business isn’t exposed to a more costly problem.

Our safety inspections also help reduce both insurance premiums and maintenance costs. Increasingly insurers are insisting on regular rack inspections.

Commitment to aftercare

“Strive not to be a success, but rather to be of value.” – Albert Einstein.

We recognise the importance of building customer relationships and providing outstanding levels of customer service and aftercare.

We have the power to maximise operational efficiency and enhance customer experience. That’s why for over 40 years we’ve remained the chosen partner for many major household retail names including B&Q, Asda, and Screwfix for all their shelving and storage needs.